Privacy Policy

Last updated: July 16, 2026

1. Introduction

TSA LABS ("we," "our," or "us") operates TSA InternHub ("the Platform"). This Privacy Policy explains how we collect, use, disclose, and protect your personal information.

2. Information We Collect

2.1 Information You Provide

Account Information: Name, email address, password, and profile details when you register.
Profile Information: Avatar, bio, skills, and other details you choose to add to your profile.
Content: Project submissions, task responses, messages, support tickets, and other content you upload or create on the Platform.

2.2 Information Collected Automatically

Usage Data: Page views, features accessed, time spent, and interaction patterns collected via Vercel Analytics.
Device Data: Browser type, operating system, IP address, and device type.
Cookies: We use essential cookies for authentication and session management. Analytics cookies are used by Vercel to understand usage patterns.

3. How We Use Your Information

We use your information to:

Operate, maintain, and improve the Platform.
Authenticate your identity and authorize access.
Facilitate internship program management (task assignment, grading, communication).
Send administrative emails (password resets, notifications, updates).
Analyze usage trends to improve user experience.
Ensure platform security and prevent abuse.

4. Data Sharing

We do not sell your personal information. We may share your data with:

Service Providers: Third-party services we rely on to operate the Platform, including Vercel (hosting and analytics), Cloudinary (media storage), and MongoDB (database). These providers are contractually bound to protect your data.
Program Administrators: Intern supervisors and administrators within your organization who need access to evaluate your work and manage the program.
Legal Obligations: If required by law or to protect the rights and safety of the Platform or its users.

5. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Platform's services. When you delete your account, we permanently delete your personal data within a reasonable timeframe, except where retention is required by law.

6. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, access controls, and regular security audits. However, no method of transmission or storage is completely secure.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

Access the personal data we hold about you.
Correct inaccurate or incomplete data.
Delete your personal data (via account deletion).
Object to or restrict certain processing activities.
Export your data in a portable format.

To exercise these rights, contact us at support@tsa-internhub.com.

8. Third-Party Links

The Platform may contain links to external websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies.

9. Children's Privacy

The Platform is not intended for individuals under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be communicated via email or through the Platform. Your continued use after changes take effect constitutes acceptance of the updated policy.

11. Contact

If you have questions or concerns about this Privacy Policy, please contact us at support@tsa-internhub.com.